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New Prescription Drug Benefit Program - Effective 1/1/2010 Effective January 1, 2010, LDI Integrated Pharmacy Services will administer the Prescription Drug Benefit Program for Wabash. LDI's skilled pharmacy health care team consists of Clinical Pharmacists, Pharmacy Technicians and Customer Care Representatives all committed to providing the safest, most cost-effective and reliable pharmacy benefits and services to our members. Contact LDI directly to discuss your prescription benefits by calling the Customer Care Call Center at (866) 516-3121. LDI Customer Care Representatives are available 24 hours a day, seven days a week to provide the best possible service to Wabash members. Participating Pharmacies: LDI has over 63,000 pharmacies in their network. You may contact LDI directly or refer to their website at www.LDIRx.com to determine if an independent pharmacy participates in the network. You will be required to present your ID card to the pharmacist to update your record. Contact Wabash if you need a new or replacement ID card. Mail Order Prescriptions: LDI offers a convenient mail order program delivering medications safely to your door in confidential, secure packaging. Prescriptions are filled directly from LDI's own on-site pharmacy within 24 hours of prescription receipt. LDI's mail order program is ideal for medication you take on a regular basis. You can order your prescriptions through the Mail Order Service by phone, mail or online. Additional information on the LDI mail order program is available at www.LDIRx.com. Specialty Medications: Working with your healthcare provider, LDI administers a comprehensive, patient-centered specialty medication pharmacy program that focuses on early intervention, medication compliance and prevention of complications, improving quality of care while managing health care costs. Specialty medications are high-cost oral, injected, infused or inhaled medications that are either self-administered or administered by a healthcare provider and used or obtained in either an outpatient or home setting. Specialty medication and high cost injectables require pre-authorization. If you are currently receiving specialty medications and have not been contacted by LDI, please have your provider call LDI Pharmacy Services at 1-877-705-0111 to ensure there is no lapse in your medication.
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Imported Mail Order Drug Program - Effective 1/1/2010 Wabash offers an imported mail order drug program for brand name drugs without a generic equivalent available in the United States. Effective January 1, 2010, CanTrust Rx Midtown Pharmacy in Winnipeg, Manitoba will fill your prescriptions and ship them right to your door. CanTrust Rx is a Canadian licensed retail, mail and internet pharmacy with over 30 years of pharmaceutical experience. Click on Pharmacy Form.PDF. (To view and print out this form you need to have Adobe Acrobat Reader installed on your computer. It is a free download and you may download it by following this link.) Complete the Pharmacy Form and submit it with your valid prescription (or a copy) signed by a licensed physician by either:
These documents will be reviewed by pharmacists and a physician. They will either approve your prescription or request more information. You or your physician may be contacted to provide additional information. Once approved, your medication will be shipped to you. A maximum of a 90-day supply of prescription medication may be shipped at one time. Please allow up to 21 days from the day of ordering for the shipment to reach you. the shipment may arrive in as little as 7-10 days but we recommend ordering early to make sure that you don't run out of your medication. Members will be required to pay a co-payment on international prescriptions of $30, or 20% of cost, whichever is greater. Shipping charges are $12.00 USD per shipment. Two or more customers living in the same household may request that their orders be shipped together. Indicate your preferred method of payment and provide CanTrustRx with the billing information. Choose either: MasterCard, VISA or American Express or include a Certified Check or Money Order made out to "CanTrustRx". Personal checks or postal money orders are not acceptable. You may call and cancel your order at any time up until the day it is shipped. After the order has been shipped, it cannot be cancelled. It is illegal for CanTrustRx to take back and redispense medication that has been shipped. You may order a refill of your medication(s) by phone or by fax/mail using the prescription Reorder request Form. Once the refills on your prescription have run out, you will need to submit a new prescription to CanTrustRx. The goal of CanTrustRx is to get your medications processed within 14 business days, plus 7-21 business days for shipping. This process will be delayed if: a. Your doctor or pharmacy has to be contacted to get a copy of the prescription b. Your billing information is inaccurate or incomplete. Always ensure that you copy down your credit card information accurately, and ensure that all the fields are completed when filling in our on-line forms c. Your credit card company denies the purchase because it is from a foreign company. Sometimes as a security measure, credit card companies will deny purchases that are made in a foreign country if they can tell that you haven't traveled there recently. It helps if you are able to speak to your credit card company to let them know that a purchase from Canada or CanTrustRx in Canada will be going through on your credit card, so that they will know to permit this purchase. The initial prescription orders may take several extra days for CanTrustRx to process. We suggest that those members who currently have prescriptions filled through Expedite Canadian pharmacy may want to reorder prior to the end of calendar year 2009 to ensure they have adequate quantities available for the month of January 2010. For more information see www.cantrustrx.com.
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Friends Of Wabash Discount Drug Program The Friends of Wabash discount drug program will continue. Call the Wabash Membership Office at (217) 429-5246 to request a card to begin or continue participating as a friend. |
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