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The Bulletin Board
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Medical Management Services
Beginning January 1st, DBMS Health
Services will perform Medical Management services for Wabash including
pre-certification of hospital admissions, MRI, PET and CT scans, and
outpatient mental health and substance abuse services. DBMS health
care professionals will evaluate requests for medical services and
facilities according to national benchmarks, guidelines and criteria
under the provisions of your Wabash benefit plan. DBMS will
determine the appropriateness, medical need and efficiency of requested
services and direct providers and members toward the most cost-effective
quality treatment available while continuing to monitor your care to
assure quality and appropriateness of your overall treatment plan.
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Case Management Consultants
Case Management Consultants is a company
in St. Louis, Missouri, which employs Registered Nurses (RNs) with
training and experience to coordinate medical services required when you
are experiencing a medical problem, injury or illness. These RNs,
who are called Case Managers, work directly with members, their family,
physician and health care providers. Services coordinated /
provided are:
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Patient/caregiver education
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Educational materials
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Support physician's treatment plan
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Resources (medical, community,
financial)
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Home health services
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Rehabilitative services
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Injectable medication coordination
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Direct to contracted providers.
The Case Manager is available to assist
you and your family in navigating the health care delivery system to
assure that you understand your illness and are receiving the most
appropriate and cost-effective care. |
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New Prescription Drug Benefit Program -
Effective 1/1/2010
Effective January 1, 2010, LDI Integrated
Pharmacy Services will administer the Prescription Drug Benefit Program
for Wabash. LDI's skilled pharmacy health care team consists of
Clinical Pharmacists, Pharmacy Technicians and Customer Care
Representatives all committed to providing the safest, most
cost-effective and reliable pharmacy benefits and services to our
members.
Contact LDI directly to discuss your
prescription benefits by calling the Customer Care Call Center at (866)
516-3121. LDI Customer Care Representatives are available 24
hours a day, seven days a week to provide the best possible service to
Wabash members.
Participating Pharmacies:
LDI has over 63,000 pharmacies in their network. You may contact
LDI directly or refer to their website at
www.LDIRx.com to determine if an independent pharmacy participates
in the network. You will be required to present your ID card to
the pharmacist to update your record. Contact Wabash if you need a new
or replacement ID card.
Mail Order Prescriptions:
LDI offers a convenient mail order program delivering medications safely
to your door in confidential, secure packaging. Prescriptions are
filled directly from LDI's own on-site pharmacy within 24 hours of
prescription receipt. LDI's mail order program is ideal for
medication you take on a regular basis. You can order your
prescriptions through the Mail Order Service by phone, mail or online.
Additional information on the LDI mail order program is available at
www.LDIRx.com.
Specialty Medications:
Working with your healthcare provider, LDI administers a comprehensive,
patient-centered specialty medication pharmacy program that focuses on
early intervention, medication compliance and prevention of
complications, improving quality of care while managing health care
costs. Specialty medications are high-cost oral, injected, infused
or inhaled medications that are either self-administered or administered
by a healthcare provider and used or obtained in either an outpatient or
home setting. Specialty medication and high cost injectables
require pre-authorization. If you are currently receiving
specialty medications and have not been contacted by LDI, please have
your provider call LDI Pharmacy Services at 1-877-705-0111 to ensure
there is no lapse in your medication.
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Imported
Mail Order Drug Program - Effective 1/1/2010
Wabash offers an imported mail order drug
program for brand name drugs without a generic equivalent available in
the United States. Effective January 1, 2010, CanTrust Rx
Midtown Pharmacy in Winnipeg, Manitoba will fill your prescriptions and
ship them right to your door. CanTrust Rx is a Canadian licensed
retail, mail and internet pharmacy with over 30 years of pharmaceutical
experience. Click on
Pharmacy Form.PDF. (To
view and print out this form you need to have Adobe Acrobat Reader
installed on your computer. It is a free download and you may
download it by following this
link.)
Complete the Pharmacy Form and
submit it with your valid prescription (or a copy) signed by a licensed
physician by either:
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Faxing the form
and prescription to 1-800-640-5553
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Mailing the form
and prescription to CanTrust Rx Pharmacy
#1-733 Pembina Highway
Winnipeg, Manitoba
Canada R3M2L8
Phone: 1-800-640-2221
These documents
will be reviewed by pharmacists and a physician. They will either
approve your prescription or request more information. You or your
physician may be contacted to provide additional information. Once
approved, your medication will be shipped to you. A maximum
of a 90-day supply of prescription medication may be shipped at one
time. Please allow up to 21 days from the day of ordering
for the shipment to reach you. the shipment may arrive in as
little as 7-10 days but we recommend ordering early to make sure that
you don't run out of your medication.
Members will be
required to pay a co-payment on international prescriptions of $30, or
20% of cost, whichever is greater. Shipping charges are $12.00 USD
per shipment. Two or more customers living in the same household
may request that their orders be shipped together. Indicate your
preferred method of payment and provide CanTrustRx with the billing
information. Choose either: MasterCard, VISA or American
Express or include a Certified Check or Money Order made out to "CanTrustRx".
Personal checks or postal money orders are not acceptable.
You may call and
cancel your order at any time up until the day it is shipped.
After the order has been shipped, it cannot be cancelled. It is
illegal for CanTrustRx to take back and redispense medication that has
been shipped.
You may order a
refill of your medication(s) by phone or by fax/mail using the
prescription Reorder request Form. Once the refills on your
prescription have run out, you will need to submit a new prescription to
CanTrustRx.
The goal of
CanTrustRx is to get your medications processed within 14 business days,
plus 7-21 business days for shipping. This process will be delayed
if:
a. Your
doctor or pharmacy has to be contacted to get a copy of the prescription
b. Your
billing information is inaccurate or incomplete. Always ensure
that you copy down your credit card information accurately, and ensure
that all the fields are completed when filling in our on-line forms
c. Your
credit card company denies the purchase because it is from a foreign
company. Sometimes as a security measure, credit card companies
will deny purchases that are made in a foreign country if they can tell
that you haven't traveled there recently. It helps if you are able
to speak to your credit card company to let them know that a purchase
from Canada or CanTrustRx in Canada will be going through on your credit
card, so that they will know to permit this purchase.
The initial
prescription orders may take several extra days for CanTrustRx to
process. We suggest that those members who currently have
prescriptions filled through Expedite Canadian pharmacy may want to
reorder prior to the end of calendar year 2009 to ensure they have
adequate quantities available for the month of January 2010.
For more
information see www.cantrustrx.com.
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Friends Of Wabash Discount Drug
Program
The Friends of Wabash discount drug
program will continue. Call the Wabash Membership Office at (217)
429-5246 to request a card to begin or continue participating as a
friend. |
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Active Member Benefit Comparison
BENEFIT
COMPARISON FOR BBN June 2008.PDF |
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Member Handbook - Active
Book NoMed
Classic.pdf
Member Handbook - Medicare
Handbook
Medicare Mem Printer Version.pdf
Member Handbook Changes
Member Handbook
Changes For Web.PDF
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Summary Annual Report For Welfare
Plans
For Wabash Memorial Hospital
Association
Health and Welfare Plan
This is a summary of the annual report of the Wabash
Memorial Hospital Association, 37-0806462 for the Health and Welfare
Plan for the year ended December 31, 2008. The annual report has
been filed with the Employee Benefits Security Administration as
required under the Employee Retirement Income Security Act of 1974 (ERISA).
Wabash Memorial Hospital Association has committed
itself to pay certain hospital, surgical and dental claims incurred
under the terms of the plan.
BASIC FINANCIAL STATEMENT
The value of plan assets, after subtracting liabilities
of the plan, was $4,641,552 as of December 31, 2008, compared to
$5,168,873 as of January 1, 2008. During the plan year, the plan
experienced a decrease in its net assets of $527,321. This
decrease includes unrealized appreciation or depreciation in the value
of plan assets; that is, the difference between the value of the plan's
assets at the end of the year and the value of the assets at the
beginning of the year or the cost of assets acquired during the year.
During the plan year, the plan had total income of $14,329,105.
This included employee contributions of $5,828,843, employer
contributions of $8,575,068, reimbursement payments of $974,654, income
from investments of $243,230, and unrealized gains on investments of
$1,292,690.
Plan expenses were $14,856,426. These expenses
included $974,451 in administrative expenses, $582,595 in clinic
operations, $12,468,518 in benefits paid to participants and
beneficiaries, and $830,862 for fees paid to preferred provider
organizations.
YOUR RIGHTS TO ADDITIONAL INFORMATION
You have the right to receive a copy of the full annual
report, or any part thereof, on request. The items listed below
are included in that report:
1. An accountant's report
2. Assets held for investment
To obtain a copy of the full annual report, or any part
thereof, write or call the office of Wabash Memorial Hospital
Association, c/o Ms. Tamara Bivins, who is the plan administrator,
located at 1501 North Water Street, Decatur, Illinois 62526,
217-429-5246. A nominal fee to cover copying costs may be charged.
You also have the right to receive from the plan
administrator, on request and at no charge, a statement of the assets
and liabilities of the plan and accompanying notes, or a statement of
income and expenses of the plan and accompanying notes, or both.
If you request a copy of the full annual report from the plan
administrator, these two statements and accompanying notes will be
included as part of that report. The charge to cover copying costs
given above does not include a charge for the copying of these portions
of the report because these portions are furnished without charge.
You also have the legally protected right to examine the
annual report at the main office of the plan, 1501 North Water Street,
Decatur, Illinois 62526 and at the U.S. Department of Labor in
Washington, DC or to obtain a copy from the U.S. Department of Labor
upon payment of copying costs. Requests to the Department should
be addressed to: Public Disclosure Room, Room N-1513, Employee
Benefits Security Administration, U.S. Department of Labor, 200
Constitution Avenue, N.W., Washington, DC 20210.
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Wal-Mart $4 Generic Program
To view a list of the $4 generic drugs
available at Wal-Mart pharmacies, go to
www.walmart.com/medicare
and view the printable list of all the $4 generic drugs available by
clicking on "$4 generic drug program". |
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Benefit Check
Wabash benefits do not pay for elective asbestos testing
or heart screening that is being shown in television commercials.
Wabash is only authorized to pay for medically necessary testing that is
ordered by a physician or other legitimate medical professional.
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How To Contact Any questions or problems regarding claims or the Illinois Blue Cross Network
may be directed to your personal claim representative at (888-800-9161). Last names
beginning with: A-F ask for Denise, G-M ask for Ruthie and N-Z ask for Nona. |
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Tax Deductible Contributions
Tax Deductible Contributions to our Foundation provide a great way for
you to say thanks and be remembered by your friends and colleagues after
you're gone. For as little as $250.00 a year (depending on your age
and health), you can leave as much as $50,000 to the Foundation
through an insurance policy. We want you to make the Wabash Memorial
Hospital Foundation your favorite charity. Please consider an annual
gift to Wabash as you write checks to your other charities. Your
railroad brothers and sisters will appreciate your generosity. |
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Notice of Privacy Practices THIS
NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND
HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
(HIPAA,45 CFR 164.520(1)(I), FEDERALLY
REQUIRED NOTIFICATION The
Wabash Memorial Hospital Association (WMHA) has adopted this Notice of
Privacy Practices to comply with Federal Guidelines as outlined in the
Health Insurance Portability and Accountability Act (HIPAA). It is also
our policy to advise each member of their rights and expectations with respect
to the privacy of certain Protected Health Information (PHI). Protected health
information is defined as: any 'individually identifiable health information'
whether maintained or transmitted on paper, in electronic format or orally.
It may include demographic information collected from an individual that is
created or received by a health care provider, health plan, health care
clearinghouse, or employer, that relates to an individual's past, present or
future physical or mental health or condition, or payment for that individual's
health care, and that identifies the individual or for which there is a
reasonable basis to believe it can be used to identify the individual. WMHA
acknowledges that during routine business transactions it is necessary to
collect, receive and make use of certain personal or family medical information
that is considered PHI. This information may come from hospitals, clinics
and physician providers or other insurance entities. Without such data, we
would be unable to properly process and pay medical claims on your behalf.
Since we provide either Primary or Secondary coverage for all WMHA members, we
maintain Business Partner Agreements with other Providers who may be directly or
indirectly involved in your healthcare. In those instances where we also
serve as a 'Provider', that data must be shared with other insurance entities to
receive proper reimbursement for your treatment. Our intent and
ongoing practice is to resolutely and diligently protect the privacy of all the
health information of all our members that we may be expose to in any form, from
any source. The development of this policy focuses on the
following acknowledgments and assumptions.
- Patient medical records are the property of the facility /
office generating that document, however, the patient has a right to access
the information in that record.
- WMHA will obtain consent to release medical information
from the members or their parent/guardian; except for those instances
otherwise required by prevailing law, professional ethics, and continuity of
care, billing, communicable disease reporting, etc.
- Informed consent, i.e., with knowledge of the risks and
benefits of disclosure, must be obtained for the release or transfer of
especially sensitive information such as AIDS/HIV, alcohol and drug abuse
prevention and treatment.
- Any disclosure of confidential patient/member information
carries the risk potential for an unauthorized redisclosure that could breach
confidentiality.
- The request for releasing patient information (copying,
postage, etc.) generates cost for WMHA, which reserves the right to charge
accordingly.
- WMHA reserves the right to change or otherwise modify this
policy.
Protected Information: PHI may be received from many
sources via U.S. Mail, telephone, in writing or over a computer line.
Information may be oral or recorded in any medium, that relates to an
individual's past, present or future physical or mental health or condition, or
provision of or payment for healt6h care to an individual or: Created or
received by health care provider, health plans, public health authority,
employer, insurers, schools or clearinghouses.
Identifiable Information: Includes demographic data collected from an
individual, created or received by a health care provider, health plan,
employer or clearinghouse that may directly or inadvertently permit
identification or an individual, e.g., name address, SSN, phone number.
Allowable use of data: Generally, WMHA may use or
disclose PHI to 1) carry out patient treatment, 2) facilitate payment for such
treatment, and 3) to carry out our own health care operations such as
assisting in the settlement of member's FELA claims.
As a provider, as well as insurer, WMHA will only share a
minimum level of information on behalf of a member in order to determine
eligibility and covered benefits, assist with precertification or
preauthorization, utilization review, billing claims management etc.
Example: Your doctor may share medical information about you with
another health care provider. For example, if you are referred to
another doctor, that doctor will need to know if you are allergic to any
medications. Similarly, your doctor may share PHI about you when calling
in a prescription.
WMHA WILL NOT SHARE MEMBER INFORMATION FOR MARKETING MAILING
LISTS OR FUND RAISING PURPOSES EXCEPT AS MAY BE DIRECTLY AFFILIATED WITH WMHA
SUCH AS THE WABASH HOSPITAL ASSOCIATION FOUNDATION.
Worksite Health / Safety and Law Enforcement / Public
Interest as well as certain areas of medical research are issues that
allow the exchange of PHI without specific consent. This data will
normally be collective; group data/statistics unless if demanded by a court of
law, specific member information related to child abuse, adult abuse, neglect,
domestic violence or national security, may be demanded.
Permission: Consent, Authorization and Oral Permission:
Consent from the patient must be granted to Direct Treating Providers giving
them permission to use PHI for treatment, payment, or healthcare operations.
This can permit a One Time Event or good until revoked. Consents must be
signed and dated and may be revoked at any time. Exceptions noted are for
treatments required by law, certain emergency situations, when language barriers
exist, treatment to inmates and some health plans and clearinghouses. Oral
Permission is adequate for the sharing of some PHI such as notification of
family members or friends involved in one's care or care payment and/or certain
directory information. Religion information may be disclosed to clergy.
Oral permission is adequate also for the ordering of prescription medications,
x-rays and medical supplies. Authorization is required for the
release of PHI in situations not requiring consent: i.e. to
persons/entities not directly involved in the patient's care such as Workman's
Compensation claims, third party payers, life insurance inquiries, transfer of
certain medical/pharmacy records, etc. WMHA will
have available upon request by a member information about who is requesting
information, what, when and how that information is disclosed and by whom.
We will always satisfy the Privacy Rules by only providing the Minimum
Necessary to satisfy the request. WMHA will inform members of this
Privacy Notice. WMHA acknowledges that certain
member rights exist, such as:
- the right to amend and correct for incomplete PHI
- the right to inspect and copy the individual's own PHI
- the right to receive confidential communications from a
Covered Entity
- the right to request restrictions on certain uses and
disclosures, and a statement that the covered entity is not required to agree
to such restrictions.
- the right to receive an accounting of disclosures
- the right to revoke a consent
WMHA is required to:
- Maintain the privacy of your health information
- Provide you with a notice as to our legal duties and
privacy practices regarding health information collected and maintained
about you
- Adhere to the terms of this Notice of Privacy Practices;
- Contact and notify you if we are unable to agree to a
requested restriction; and
- Accommodate reasonable requests you may have to
communicate health information by alternative means or at alternative
locations
We reserve the right to change our practices and to make
the new provisions effectively for all protected health information we maintain.
Should our information practices change, we will mail a revised notice to the
address you've supplied us. For More
Information Or To Report A Problem: Should you have further
questions or wish to make a change in the protected health information,
please contact Ms. Tamara Bivins, WMHA Administrator at (217) 429-5246.
If you believe your privacy right has been violated, you can file a
complaint with Ms. Tamara Bivins, WMHA Administrator, PO Box 1340 Decatur,
Illinois 62525 or with the Secretary of Health and Human Services.
There will be no retaliation for filing a complaint.
THE EFFECTIVE DATE OF THIS PRIVACY NOTICE SHALL BE
APRIL 1, 2003 |

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